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Nov 04, 2015 Find Your Phone Using AVG Antivirus Android App. Find Your Phone Using AVG Antivirus Android App. Skip navigation Sign in. This video is unavailable.

May 16, 2017 If you do, here are 5 reasons why you should download AVG Antivirus for Android on your device. Do you need an antivirus on your Android device? If you do, here are 5 reasons why you should download AVG Antivirus for Android on your device. Its pre-loaded phone finder function also makes sure that if your phone is stolen or misplaced.
I have subscribed AVG antivirus umlimited for Windows, Mac and Android. Can I use it for my iPhone? Should I download AVG antivirus for Mac on it, or is it another product I need? Awaiting your response, Jon Einan.

Not sure how to tell if your phone has a virus? Mobile malware is on the rise, but by following a few simple steps it's easy to scan and remove viruses from Android phones and even iPhones. Learn how to stop pop-up ads and malicious Android apps in their tracks, as well as how to run a full phone virus scan.

Can Android phones get viruses?

Although Android mobiles don’t get “viruses” in the traditional sense, they are vulnerable to a whole host of malicious software that can cause chaos on your phone.

What’s the difference?Computer viruses are malicious programs that infect and corrupt your programs and files, disrupt your computer’s performance, and just generally wreak havoc on their electronic host. But what distinguishes viruses from other forms of malware is their ability to replicate, Agent Smith style. So far, self-replicating malware has not made its way onto Android phones or iPhones, meaning your phone can’t technically get a “virus” — this is just the go-to term most people use to explain any kind of malicious software.

Android malware comes in many forms, ranging from spyware, which gathers your personal data for third parties (often advertisers), to mobile ransomware, which holds your files hostage and demands a ransom in order for you to retrieve them.

Malware often makes its way into Android devices in the form of fake, malicious apps that either sneak into the Google play store or hide in other third-party app shops.

One of the reasons Android phones are susceptible to malware is Android’s struggles with updates. Updates are important because they often contain fixes to bugs or vulnerabilities found in the operating system (OS). Android’s open source system and delayed rollout of updates are two major reasons why Android users should always use an antivirus, like AVG AntiVirus for Android, as an added layer of protection.

Can iPhones get viruses?

The story for iPhones is a bit different: although iOS is generally not vulnerable to viruses or even many types of malware, there are other security threats you should guard your phone against.

What keeps iOS safer? Unlike Android, iPhone and iPad apps can only be downloaded through the official App Store. This prevents malicious software from infecting your device via fake apps.

Apps for iOS are also “sandboxed”, meaning they can’t access data from other apps or break into your device’s OS. Android sandboxes its apps too, but their approach is less restrictive than iOS, allowing apps to obtain more control over the device.

Additionally, iOS rolls out its updates to all devices simultaneously, which helps to plug holes and prevent security vulnerabilities, so hackers can’t exploit them.

Does that mean it’s impossible to get a virus on an iPhone? Well, thanks to Apple’s safety precautions, it’s extremely rare. But, malware can tunnel its way into an iPhone if the device is jailbroken, which allows iPhone and iPad users to download apps from sources other than the App Store (thus exposing them to potential threats). A jailbroken iPhone is just as vulnerable to malware as an Android device is.

Even without jailbreaking the device, iPhone users are vulnerable to other security threats, such as phishing, unsafe Wi-Fi networks, and identity theft. That’s why we still recommend using a good mobile protection app for iPhones and iPads, such as AVG Mobile Security.

How to tell if your phone has a “virus”

Malware, like viruses, is all about the stealth attack. It sneaks onto your phone like a thief in the night (or day, malware doesn’t discriminate), lying dormant until you unknowingly activate it, or quietly (usually) stealing your sensitive information right from under your nose. It’s up to you to be proactive and keep a lookout for symptoms that could indicate your device is infected. But don’t worry — it’s fairly easy to check your iPhone or Android device for malware.

1. Increased data usage

If you notice a sudden spike in data usage, this could be a sign that a virus is running background tasks on your device or trying to use the internet to transmit information from your phone. (While you're at it, find out how to keep your data usage under control on mobile phones).

2. Excessive app crashing

Apps crash from time to time, but if your apps start crashing regularly for seemingly no reason, your phone could have a virus/malware.

3. Adware pop-ups

Most pop-up ads are just annoying, not malicious. And the good news is that these can easily be blocked by using an ad block browser extension, or the free Opera Browser app, which comes with a built-in ad blocker. However, if you’re seeing pop-up ads on your Android or iPhone even when your browser is closed, you could be dealing with adware: malicious pop-ups caused by malware trying to steal your data.

4. Unexplained phone bill increases

Some malware strains attack by sending premium rate SMS messages from your phone, causing your phone bill to take a hit. For example, Ztorg Trojans were found doing this in 2017, in addition to deleting incoming messages.

5. Unfamiliar apps

If you notice an app on your phone that you don’t recall downloading, stay away! A common symptom of malware on Android phones, fake apps should be uninstalled immediately.

6. Faster battery drain

Malware mischief can use up a lot of energy, which subsequently takes a toll on your Android or iPhone’s battery. If your battery is draining faster than usual, you shouldn’t rule out a virus as the cause.

7. Overheating

While the majority of reasons your phone is overheating are normal and relatively harmless, it’s also possible that the cause is a malware infection.

Watch out for malicious apps

Downloading a malicious app is the most common way for Android malware to get on your device. Once there, it can execute a number of nefarious deeds that may compromise your online security.

One of the most common strains of Android malware seen in recent years is Hummingbad. First detected in 2016, Hummingbad was initially spread through third-party app stores, though it eventually made its way onto the Google Play Store. It’s main purpose was to get users to click on fake mobile and web ads in order to generate revenue for the Chinese ad firm behind the attack, Yingmob. The malware also installed rootkits, giving the hackers total control over infected devices and allowing them to download malicious apps onto the device without owner consent. Other fake apps, like fake games, wreaked similar havoc — like Finger Hockey for Android, which stole confidential info from players.

And while iOS malware is much rarer, it isn’t nonexistent. In 2015, an iOS malware strain known as KeyRaider targeted jailbroken iOS devices. KeyRaider was most notable for stealing user information from over 225,000 Apple accounts, including usernames, passwords, and purchasing information, as well as disabling unlocking functionalities for iPhones and iPads. Even worse, KeyRaider encrypted some users’ devices and demanded a ransom to unlock them (aka ransomware).

What malicious apps do on phones

These are just a couple of examples of how mobile malware can turn your device into a living hell, but don’t worry, there are many more! Other forms of malware have been known to:

Subscribe phones to premium services or send premium SMS messages.
Record phone conversations and send them to hackers.
Collect your personal information, including your location via GPS, contact list, photos, email address, banking details, etc.
Rack up unexpected charges, through rapid data depletion, unusual SMS charges, or unauthorized app charges.
Take full control of your device through rooting.
Lock you out of your files and demand a ransom to release them.

So, before you download any shiny new apps, it’s best to check if they’re safe.

However, some apps might be clean when you download them, but later get infected with malware through updates. So it’s important to stay vigilant.

How to remove a virus from an iPhone

Luckily, iPhone virus removal is fairly straightforward, since the virus or malware can’t actually break into iOS. This is why most hackers go after software developer kits, which are then used to create apps — and the main reason behind why you shouldn’t jailbreak your iPhone and download apps from outside the App Store. If you suspect a particular app may be compromised (maybe your problems started after you downloaded it, or it’s redirecting you to web pages or the App Store without permission), you can try uninstalling it and seeing if that clears up the problem. If not, you have a few other options.

1. Clear history and data

This should help if you are experiencing pop-ups or “Error” messages in your Safari browser. Simply go to Settings and scroll down to the Safari tab. Then tap Clear History and Website Data.

2. Power off and restart your iPhone

Nothing tricky about this — simply hold down your iPhone’s power button, wait for the “slide to power off” slider to appear, then slide to turn it off. To restart your phone, hold down the power button once more and wait for the Apple logo to appear. Yes, we’re suggesting the good ol’ “turn it off and on again.” Trust us, it works!

3. Restore from an earlier backup

If the above methods don’t fix the problem, try restoring your phone from an earlier backup (suddenly appreciating those incessant “back up your phone” reminders right now, aren’t you?). If your most recent backup isn’t malware-free, you can try earlier backups until you find one that is.

4. Restore as new device

This is a last resort scenario, but if all else fails, then you can completely wipe your device and start fresh. Do this by going to Settings >> General >> Reset >> Erase All Content and Settings. And just like that, you can rise from the ashes like the resilient phoenix you are.

Always keep your iOS device protected

First of all, we recommend never jailbreaking your iPhone. Third-party apps are much more likely to put your device at risk, so you should really stick to what’s available in the Apple app store. And speaking of apps in the Apple store…

Why not download a special app to help protect you? While your iPhone is unlikely to get a virus, there are many other threats out there. With the new AVG app developed especially with iOS in mind, you can ensure your passwords stay safe and uncompromised, check that a Wi-Fi network is secure before you connect, and even lock up your private photos so no one could access them even if your phone fell into the wrong hands. Ready to give it a try? Download AVG Mobile Security for iPhone and get started with free protection for iOS.

How to remove a virus from an Android phone

If you notice any of the symptoms mentioned above on your device and suspect you might have a virus, there are a few different methods you can try to remove it.

Run a phone virus scan

Google Play is full of antivirus apps that you can use to scan for and remove a virus from your phone. Here’s how to download and run a virus scan using the free AVG AntiVirus for Android app, which scans apps and files for threats in real-time.

Step 1: Go to the Google Play Store and download and install AVG AntiVirus for Android

Step 2: Open the app and tap the Scan button

Step 3: Wait while the app scans and checks your apps and files for any malicious software

Step 4: If a threat is found, tap Resolve

Step 5: AVG will help you uninstall the malicious app

Manually uninstall malicious apps

Step 1: Go into Safe Mode

Like in Windows, going into Safe Mode on Android turns off access to all third-party apps to stop them from running. This is a great tool to help you identify the culprit behind your Android phone’s unusual behavior — if the problem goes away when your phone is in Safe Mode, then you know a malicious app is to blame. Safe Mode also enables you to use your phone normally, without any interference.

While many Android phones will prompt you to Reboot to Safe Mode after pressing and holding the Power off button, others may require slightly more complex steps. If done correctly, you should see the words Safe Mode at the bottom of your phone’s screen once it turns on.

Step 2: Identify the malicious app

Open your Settings and choose the Manage apps or Apps & notifications tab (or a similar variation). Go to the Downloaded apps or Installed apps tab and look for any apps that seem suspicious — for instance, apps you don’t remember downloading or that shouldn’t be running on your device. Maybe an app you downloaded around the time your phone started acting funky.

Step 3: Uninstall the malicious app

In most cases, you will simply be able to select the malicious app and tap the Uninstall button.

But if the malware or virus feels like putting up a fight, you may discover a greyed out Uninstall button, meaning it has acquired administrator access to your device. In this case, see Step 4.

Step 4: Remove administrator access

Go back into your Settings and look for Security. Tap Device Administrators (or something similar) and check to see if any malicious apps have access. If so, tap on the app and then remove access by either unchecking the blue box or clicking Deactivate. You can now uninstall the malicious app (go back to Step 3).

Always keep your Android device protected

The best way to prevent a virus or other form of malware from infecting your phone is to rebel against technology and stop using a smartphone. No? Okay, then if you use an Android device, you better make sure you’re using a reliable antivirus app, such as free AVG AntiVirus for Android, that can scan your apps and files for any threats that may try to compromise your device or personal information.

Finally, as mentioned earlier, you should really avoid third-party app stores. Yes, malware does make its way onto Google Play from time to time, but this will still help Android users avoid the vast majority of threats.

If your phone is getting hot or overheating, there are a number of possible causes. Whether you’re using an iPhone or an Android device, find out what’s making your phone get so hot, how to fix the problem, and how to stop it from happening again.

Why does my phone get hot?

A common question with no single answer, we’re here to help you super sleuth your way to the bottom of this hot topic (couldn’t help myself). Note that this doesn’t include your phone getting warm from time to time, which is completely normal; it is an electronic device after all, and electronic devices work via the movement of electricity, which creates heat — simple physics. But if your phone is regularly turning up the heat to the point where it’s uncomfortable to hold, there could be a more serious problem going on that could ultimately speed up your phone’s aging process.

Where is the heat coming from?

When phone temperature rises, the most probable culprits are either the battery, processor, or screen. Each of these components can generate heat; chemicals inside your phone’s battery create electricity, the processor transfers information at high speeds (like a computer), and your phone’s screen emits light. So how can you pinpoint what’s causing the problem? While not an exact science, you can make an educated guess about why your iPhone or Android phone is heating up based on where the heat is coming from.

Back of the phone

If the back of your phone is getting hot, the problem may be an overheating battery. Most modern mobile phones use Li-Ion (lithium-ion) batteries that, despite their size, pack a powerful punch. Li-Ion batteries are generally safe, but malfunctions do sometimes occur, as seen with the Samsung Galaxy Note 7 battery explosions. A hot battery could also be a sign that it needs to be replaced.

Bottom of the phone

See if the bottom of the phone gets hot when charging — if so, the problem might be with the charger. Whether you use an iPhone or Android, the most reliable charger will be from your phone’s manufacturer. But, contrary to popular belief, third-party chargers are also fine as long as they’re from a reputable source.

Above the battery, by the speaker, or the screen

If you notice your phone is getting hot somewhere besides the battery or the bottom where it connects to the charger, then explore other possible causes that could be either related to the phone itself, or to external factors.

Hot vs. warm — what’s the difference?

Now before you start jamming a thermometer into your phone’s charging port, understand that a ‘warm’ phone is not the same as a ‘hot’ phone. Generally, a phone’s internal temperature can reach 37-43 degrees Celsius (98.6-109.4 degrees Fahrenheit) and still be considered normal.

If you’re using an Android phone, you can install the nifty AIDA64 app, which will give you a ton of information about your phone’s hardware and software, including a temperature report. While Apple has expanded the information you can see in the “Battery Health” menu in its latest iOS 12.3 update, this does not include a temperature reading. However, since we’ve already established that some phone heat is normal, it’s better to determine overheating based on how often you notice your phone getting hot, or if the temperature is physically uncomfortable. Your phone should not be getting hot several times a day, or for seemingly no reason.

Causes of phone overheating

There are several, totally normal (and harmless) reasons why your phone may need to use more power than usual, causing it to warm up a bit. These include:

1. Gaming for long periods of time

If you haven’t found yourself hours deep into a Candy Crush or Snake vs. Block marathon, then you’re either lying or you’ve somehow never had to take public transit. The sheer breadth of available mobile app games is arguably one of the top reasons for buying a smartphone. However, high-intensity gaming apps use your phone’s central processing cores in addition to the graphics processing unit, which can make your phone warm up.

2. Streaming content

Similar to the gaming scenario, watching YouTube or Netflix for hours via your Android or iPhone is another surefire (get it?) way to overwork your phone’s processor, as it has to load the video data and keep the display active for a prolonged period of time.

3. Your settings aren’t optimal

Your phone’s settings also impact how much energy it’s using. Screen brightness on full blast? Animated wallpaper? Widgets, widgets everywhere? Consider turning off (or down, in the case of screen brightness) unnecessary settings to lighten the load on your phone’s CPU.

Other reasons may not be related to your phone’s normal processes, but are still relatively easy to fix:

4. Environmental factors

Prepare to have your mind blown, but leaving your phone sitting outside in the sun or in your car on a hot day can cause it to overheat (*GASP*). This will also prevent the touch screen from working properly and cause the battery to drain faster. In addition to sun and heat exposure, water damage can also be a possible cause of phone overheating.

5. App updates

If an app has a bug or other problem, it may cause your phone to overheat by overusing your device’s processor. Keeping your apps updated is important because updates often include bug fixes.

6. Software updates

Rarely, a phone may overheat either after an update, or because there was a bug in the OS that required fixing through the update.

When there’s a bigger problem

While there are many plausible explanations for why your phone is getting hot in here, it’s better not to assume the problem is an easy fix. An overheating phone can also be a sign that your phone is infected with malware. Malware often consumes a ton of your phone’s ram and CPU power, which causes the phone to overheat. Some types of malware are even capable of physically damaging your phone.

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With the explosion of Bitcoin, cryptocurrency has moved to the forefront of hackers’ interest. Last year, a strain of Trojan malware called Loapi infected Android phones by disguising itself usually as a fake antivirus app in the Google Play store. Loapi malware was used by hackers to secretly mine Monero cryptocurrency. This maxed out the processor’s computing power and caused the device to overheat, causing the phone’s battery to noticeably bulge just two days after the initial infection.

There has also been a growing number of fake Android apps that infect devices with CoinHive, another Monero-mining malware. Hidden inside HTML files in the assets folder of the apps, the mining script activates once the app is opened and continues running in the background completely out of sight. Since many of these malicious apps have been found in the Google Play Store, paying attention to phone overheating is a useful way to identify a mining malware infection.

Using a trusted mobile antivirus like AVG AntiVirus for Android is the best way to prevent malware from harming your Android phone, and while the scenario is much rarer on iPhone, it can still happen. If you suspect your phone is overheating due to a malware infection, see how to remove a virus from Android or iPhone.

How to cool your phone down

For a quick fix, first try removing your phone’s case. While the case itself should not be causing your phone to overheat, it might be trapping heat. Removing it can help lower your phone’s temperature more quickly. Next, turn on airplane mode to quickly deactivate battery draining features like wireless radio, Bluetooth, and Wi-Fi or cellular signal search. This isn’t the most practical option, but it can be a quick way to help cool your phone down if it’s overheating.

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Also, NEVER put your phone in the fridge or freezer. While this may sound like the logical counter response to leaving your phone in a hot environment, exposing your phone to extreme temperatures or moisture can cause irreparable damage. A better option (though admittedly limited in effectiveness) is to blow on or fan it. Both iPhones and Androids are designed to function between 0-35 degrees Celsius (32-95 Fahrenheit), but exposure to temperatures outside of that range can have a negative impact on your phone’s performance or hardware. If your phone is overheating because of direct sunlight or heat, you can move it to a shadier place.

In addition to the tips mentioned above, here are some other things you can do to help your phone cool off:

Use less power — Low Power Mode on iPhone and Battery Saver Mode on Android reduces the amount of power your phone is using, and can also help preserve your phone’s battery life.
Install junk cleaning software — Another useful way to minimize drain on your phone’s battery and processor power. Cleaner apps, like AVG Cleaner, make it easy to clean out junk files, identify apps that are slowing down your phone’s performance, and remove useless pre-installed apps to help improve your phone’s performance and extend its battery life.
Dim your screen brightness — Keeping the screen at a reasonable brightness (not full blast) will take some strain off your phone’s battery (and your eyes).
Turn off Wi-Fi, GPS, and Bluetooth — Disabling battery-draining features such as these gives your phone a break, allowing it to cool down.
Restart your phone — Occasionally restarting your phone can help prevent overheating due to minor software problems.

How to prevent your phone from overheating

Prevention is often better than a cure, even when it comes to an overheating phone. Developing some basic phone-care habits can really make a difference when it comes to prolonging your phone’s life, or avoiding having to completely replace it.

Charge your phone correctly

We already mentioned using a reputable charger, but where you place your phone while it’s charging is also important. Put it on a hard surface that won’t conduct heat; not your couch or bed, both of which will retain the heat produced by charging. And while we’re on the subject, a quick myth bust: charging your phone overnight actually ISN'T bad for your battery. The truth is that smartphones have protection chips to make sure a battery stops charging at 100%. Although it will charge again once the battery drops to 99%, you won’t harm the battery as long as you maintain proper charging placement.

Update your apps

If you notice your phone has started heating up for no apparent reason, try looking at some of the apps you’ve recently installed. It’s possible that one or more of them may have a bug that’s causing your phone to overheat. Updating apps usually fixes this kind of problem; if not, try uninstalling the app to determine if it’s the reason your phone is overheating.

Avoid direct sunlight

This seems like a “duh” piece of advice, but it can be quite easy to forget about your phone when you’re outside soaking up the sun. Cover your phone with a blanket or something similar to prevent it from overheating — you may need to work on your tan, but your phone definitely doesn’t.

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